Last Updated: October 28th 2022
We may collect a variety of information from or about you or your devices from various sources, as described below.
If you do not provide your information when requested, you may not be able to use our Services if that information is necessary to provide you with our Services or if we are legally required to collect it.
Registration and Profile. When you register for an account to use our Services, for instance to make an investment/contribution using Presail, we ask you for your personal data, which may include your email address, user name, digital wallet number, public information from your digital wallet and additional information provided when making an investment/contribution (if relevant). We will also collect any information you provide in response to screening questions required by our customers before you can make an investment/contribution using Presail.
Know your customer (KYC) identity verifications. Some companies/projects might require you to do a “Know your customer” identify verification, before making investments/contributions to their company/project. These requirements are set by the company/project and not by Presail. If you are required to carry out a “Know your customer” identity verification, the information that you provide (e.g. copy of ID document, photo, name, birth date, nationality, verification photo/video) will be stored by Presail on behalf of the company/project. The company/project requiring such verification will have access to that information.
Communications. If you contact us directly, we may receive additional personal data about you. For example, when you contact us via a contact form, email, or other means, we will receive your first name, last name, email address, as well as the content, date, and time of your message. If you contact us from third party sources, like Telegram and Intercom, we will receive your user name, as well as the content, date and time of your message. If you subscribe to our newsletter, we will receive your name and email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.
Careers. If you decide to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide us as part of your job application, such as your contact information, current employment information, and other information you choose to submit with your application and on your resume. If you apply for a job with us through a third-party platform such as LinkedIn or Recruitee we will collect the information you make available to us through such third-party platform.
Location Information. When you use our Services, we may infer your general location information. For example, your IP address may indicate your general geographic region.
Device Information. We receive information about the device and software you use to access our Services, including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services.
Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, including but not limited to the pages or other content you view, the searches you conduct, and the dates and times of your visits.
Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, applications, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/ and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from our Services, you may not be able to utilize the features of our Services to their fullest potential.
We do not share or otherwise disclose information we collect from you except as described below or otherwise disclosed to you at the time of the collection.
Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.
Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/ and opt out of them by downloading the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout .
Marketing. We do not rent, sell, or share information about you with non-affiliated companies for their direct marketing purposes unless we have your permission.
Required by Law and Similar Disclosures. We may access, preserve, and disclose your personal data if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.
Merger, Sale, or Other Asset Transfers. We may disclose and transfer your personal data to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our business or assets.
Consent. We may also disclose personal data with your permission. For example, we may disclose “Know your customer” personal data to other companies/projects who require “Know your customer” identity verification, if and when you make investments/contributions to their company/project using Presail, and you consent to said disclosure.
Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. It may take up to ten business days for us to process your request. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.
Your European Privacy Rights. If you are located in the EEA or the UK, you have additional rights described below.
We take measures to delete your personal data or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When we process personal data for our own purposes, we determine the retention period taking into account various criteria, such as the type of services provided to you, the nature and length of our relationship with you, possible re-enrollment with our Services, the impact on our Services we provide to you if we delete some information from or about you, and mandatory retention periods provided by law and the statute of limitations. For instance, Customer data is retained for as long as the account is in active status. Data enters an “expired” state when the account is voluntarily closed. Expired account data will be retained for 90 days.
We make reasonable efforts to protect your personal data by using physical and electronic safeguards designed to improve the security of the personal data we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your personal data.
Our Services are hosted in the European Economic Area. Please note that we may transfer personal data from the EEA or the UK to the U.S. and other third countries based on European Commission-approved or UK Government-approved Standard Contractual Clauses, or otherwise in accordance with applicable data protection laws. Also, we may transfer your data to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating our Services.
If you have any questions, comments, or concerns about our processing activities, please email us at email@example.com or write to us at: